Privacy Policy
Effective Date: August 29, 2024
1. Introduction
Welcome to Wementoor (“we,” “our,” “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. By using Wementoor, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information: We collect personal information that you provide directly to us, such as your name, email address, phone number, and profile details. Tutors may provide additional information, including educational background, certifications, and professional experience.
2.2 Information on Minors: While our platform is primarily for adult users, minors may use the platform under parental supervision. We require that any users under the age of 18 have parental or guardian consent to use the platform.
2.3 Usage Data: We collect information about your interactions with our platform, including the pages you visit, the time spent on those pages, and your activities on the platform.
2.4 Device Information: We collect information about the device you use to access our platform, including IP addresses, browser type, operating system, and device identifiers.
2.5 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and understand how you use our services. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
3.1 Service Provision: We use your personal information to provide and improve our services, including facilitating connections between tutors and students.
3.2 Communication: We may use your contact information to send you updates, notifications, and other communications related to your use of our platform. You can opt out of non-essential communications at any time.
3.3 Legal and Compliance: We may use your information to comply with legal obligations, enforce our Terms and Conditions, prevent fraud, and protect the safety and rights of our users and Wementoor.
3.4 Analytics: We use analytics tools to understand how users interact with our platform and to improve its functionality and user experience.
4. Sharing Your Information
4.1 With Other Users: Depending on your account type, your profile information (such as name, qualifications, and contact information) may be visible to other users, including tutors, students, and parents.
4.2 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our platform. These providers are contractually obligated to keep your information confidential and secure.
4.3 Legal Requirements: We may disclose your information if required by law, legal process, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, ensure your safety or the safety of others, or prevent fraud.
4.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security, and we cannot be held liable for unauthorized access to your information.
6. Your Rights and Choices
6.1 Access and Correction: You have the right to access, correct, or update your personal information at any time. This can be done through your account settings or by contacting us directly.
6.2 Parental Controls: Parents or guardians who have authorized their children to use our platform can access and manage their children’s information. We encourage parents to monitor their children’s online activities and use parental controls where appropriate.
6.3 Opt-Out: You can opt out of receiving promotional communications by following the instructions provided in those communications or by contacting us.
6.4 Data Deletion: You can request the deletion of your account and personal information at any time by contacting us. We will take reasonable steps to delete your data, though some information may be retained as required by law or for legitimate business purposes.
7. Children’s Privacy
7.1 Underage Users: If you are under the age of 18, you must obtain parental or guardian consent before using Wementoor. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have collected such information without consent, we will take immediate steps to delete it.
7.2 Parental Responsibility: Parents and guardians are responsible for supervising their children’s use of the platform. We recommend that parents and guardians review this Privacy Policy with their children to ensure a clear understanding of our practices.
8. Limitation of Liability
8.1 No Liability for Third-Party Actions: Wementoor is not responsible for the actions of third parties, including other users of the platform. We are not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of the platform.
8.2 Acknowledgment of Risks: By using the platform, you acknowledge and accept that there are inherent risks associated with online interactions, and you agree to use the platform at your own risk.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our platform after changes are made constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.